Documentation

Latest version of all the documentation in a zip file. Right click the link, select save as, save into a new folder on your computer and unzip.

Support, Recent and Frequently asked questions

Q. I want to add google analytics to my webshop Pot N Paint

A. Your webshop Pot N Paint has been updated to allow adding the google analytics to each webpage.
    In your shop admin - go to pages, then create a page named sys_googleanalytics
    insert your google code into this page and save it.

Q. What sort of images are best for the webshop

A. If your image software has a 'Save to Web' option use that, best format is .jpg .gif or .png keep the file sizes well below 1MB and the dimensions no larger than 600px by 600px

Q. Paypal orders do not include postage and packing

A. In your PayPal account profile settings, under Shipping Calculations, check the option Click here to allow transaction-based shipping values to override the profile shipping settings listed above (if profile settings are enabled).

oscommerce forum thread - Paypal ignoring shipping cost
oscommerce forum thread - paypal not including shipping

Webshop Documentation

Chapter 1 - How to Log In to administer your webshop. (pdf version)

Chapter 2 - Enter your Business Details (pdf)

Chapter 3 - Set up your Web Shop Header. (pdf)
Your web shop header is the sign above your shop, it appears on every web page and gives your web shop its image

Chapter 4 – Set Up your WebShop Home Page (pdf)

Chapter 5 – Enter Manufacturers (pdf)

Chapter 6 – Set Up Categories (pdf)
Categories are the departments of your shop. The category name should describe the items in that department, for example, teddy bears

Chapter 7 – Enter the Products in your web shop (pdf)

Chapter 8 – Add Product Attributes (eg size, colout etc). (pdf)
This allows your customers to select the size, colour or other features of a product when ordering.

Chapter 9 – Set up a Terms and Conditions Page. (pdf)

Chapter 10 Setup Postage Charges (pdf)

Chapter 11 Order Received Confirmation Page (pdf)

Chapter 12 Set up for Cheque Payments (pdf)

Chapter 13 Set up for Paypal Payments (pdf)

Chapter 14 Test your webshop and go live. (pdf)

Chapter 15 Managing Customer Orders (pdf)

Chapter 16 Customer Records (pdf)

Chapter 17 Edit/Delete Products (pdf)